2020 has become the year of change. How will your brand build loyalty and increase engagement amongst their most faithful customers? Get the answers in our new on-demand webinar.
Watch Boston Consulting Group's Managing Director and Senior Partner, Mark Abraham, and Formation CEO, Christian Selchau-Hansen, in our new video. They'll dive deep into the 4 key findings from Formation’s Brand Loyalty 2020 Report, and discuss how brands like Starbucks and Sephora leverage personalization to improve relevance and loyalty.