A powerful platform for more personal offers
The Formation platform combines powerful AI decisioning with highly flexible experience constructs designed to change customer behavior. This unique approach is setting new standards in hyper-personalization.
Contact UsOffer library
Greater than the sum of its art
The Formation Offer Library gives you easy access to proven offer constructs, helping you reduce build-times and creative costs. The structure and mechanics of each offer construct are highly flexible and can be easily tailored to your unique needs and brand requirements.
AI / ML ENGINE
Make millions of thoughtful decisions each day
The heart of the Formation platform is the AI/ML Engine, which analyzes your data, contextual information, and the customer’s previous actions to create a picture of your customer’s underlying motivations. The AI/ML Engine takes this picture of the customer and tailors each element of your offer to match those motivations with hyper-engaging offers. Constant reinforcement builds stronger bonds between your brand and each of your customers.
Experience Engine
Knowledge is power
The Experience Engine tracks individual actions throughout each offer and provides real-time confirmation, customer feedback, and contextual reminders —reinforcing deeper customer engagement.
Solution Footprint
From data to delivery
The Formation platform is an end-to-end solution. From data ingestion to decisioning to delivery, the Formation platform provides a seamless, streamlined way to get your hyper-personalized offers to market.
