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Resources

Get the latest in Formation’s thought leadership, industry news and resources to improve customer experience.

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Press and News

Press Releases
November 19, 2021
American Shoppers Are Increasingly Fickle
Press Releases
October 19, 2021
Post-COVID, 41% of American Shoppers Now Expect a More Personalized In-Store Experience
Press Releases
September 8, 2021
Don't Take it Personal
Press Releases
August 3, 2021
Formation Secures First Gaming System Patent
Press Releases
June 16, 2021
New Study: 2/3 of Consumers are at Risk of Leaving Brands because Offers aren’t Relevant
Press Releases
June 11, 2021
Formation launches world’s first Dynamic Offer Optimization Platform
Press Releases
Latest News
June 15, 2021
Apple takes on the internet: the Big Tech battle over privacy
FinancialTimes
April 27, 2021
Formation launches AI-driven offer optimization platform
VentureBeat
April 14, 2021
Q&A: How Offers and Rewards can Cement Customer Loyalty
Retail TouchPoints
April 5, 2021
AI at your Service
Information Week
March 18, 2021
How To Get Started With Dynamic Offer Optimization
Forbes
February 26, 2021
Chipotle’s Digital-Only Restaurant Points to the Industry’s Post-Pandemic Future
RampedUp
February 11, 2021
Interview: How To Combine Gamification Elements With Personalization
Promotion World
January 5, 2021
2021: The Future of Marketing is Now
Hospitality Technology