Formation is seeking a Strategic Account Manager capable of working across multiple disciplines and industries who is able to understand our customer’s business and build credibility as a leader quickly. You are an adaptable, self-starter who is skilled at influencing decisions, passionate about new technologies, and energized by working with both internal and external teams across all levels.
As a Strategic Account Manager, you will drive the adoption and evolution of Formation’s platform for the world's most recognized brands. You will work directly with our customers’ executive and operational teams, navigate and influence various departments to leverage our platform and craft engaging marketing offers that deliver exceptional value. You will partner closely with Formation solutions, product, data science and engineering team to jointly drive success for our customers, proactively mitigate risks, and resolve issues.
You will be part of the Customer Solutions team at Formation which consists of Success, Service and Support. We act as partners to our customers by understanding their business challenges and collaborating closely to derive the most value out of our product while delivering a high quality customer experience.