Solutions Engineer

San Francisco

Formation is seeking an experienced Solutions Engineer to help ensure our flagship product’s success. We are using reinforcement learning to solve interesting problems at scale. You will be leading the operation and maintenance of complex data pipelines that are integrated into the flagship Formation Platform on behalf of Formation’s clients. You will partner closely with Formation’s customer success and engineering teams to jointly drive success for our customers.

Key Responsibilities:

  • Develop, operate and maintain dataflows in conjunction with the data engineering team
  • Provide a technical point-of-contact to the Customer Success team for diagnosing data & operational issues as needed
  • Participate in in-house proof-of-concept activities for potential clients
  • Operationalize proofs-of-concept for new clients using tooling built by the Data Engineering team
  • Analyze client use-cases & data requirements to scope and estimate enhancements to existing processes
  • Design & implement integrations to 3rd-party systems on behalf of client use-cases

Skills and Experience:

  • 3+ years of experience with scalable data integration technologies like ETL or Data Virtualization
  • Significant experience with SQL, XSLT and/or other data transformation tools
  • Experience with cloud technologies such as AWS or Google Cloud

Bonus Points:

  • Customer-facing experience as a consultant or solutions engineer
  • SaaS experience

About Formation

Formation distills complex customer data into uniquely tailored experiences; we orchestrate physical and digital exchanges into one seamless journey. Our business is building lasting, trusted relationships between people and brands—and making it look easy.

We're already reaching millions of people a day, and we're just getting started. Our founding leadership is equal parts business, design, and engineering—because we believe differing perspectives + passionate discourse achieve the greatest outcomes. We are collectively talented, but also humble. We give our whole selves. We love learning new things.

Formation is committed to inclusion and diversity and is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

If you're up for the challenge of a lifetime, we're looking for outstanding talent to join our team.

Apply