Formation is seeking a Senior Project Manager to lead the implementation and ongoing operations of our platform and to delivery on the key dimensions of Customer Success. Our platform learns and adapts to people's preferences, habits, and feedback - orchestrating highly relevant experiences that are truly unique to each person.
In this role, you will have high autonomy and will act as the functional and subject matter expert in your field. You demonstrate exceptional project leadership experience and flexibility, as well as the ability to build solid relationships with clients, team members, and senior leadership. You are able to deftly apply skills and multiple methodologies to design excellent solutions, manage team delivery, proactively mitigate risks, resolve issues, and escalate when appropriate.
Skills and Experience:
Formation distills complex customer data into uniquely tailored experiences; we orchestrate physical and digital exchanges into one seamless journey. Our business is building lasting, trusted relationships between people and brands—and making it look easy.
We're already reaching millions of people a day, and we're just getting started. Our founding leadership is equal parts business, design, and engineering—because we believe differing perspectives + passionate discourse achieve the greatest outcomes. We are collectively talented, but also humble. We give our whole selves. We love learning new things.
Formation is committed to inclusion and diversity and is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.
Also, we are thrilled to be named one of the Top 50 startups by LinkedIn! Every member of our team makes Formation a special place to work and grow. Come join us and see for yourself!