Senior Data Analyst

San Francisco

Formation is looking for a Senior Data Analyst to join an incredibly talented team responsible for unlocking the power of customer data to develop data-driven insights that drive immense impact and value for some of the largest, most well-known global companies.

Key Responsibilities:

  • Serve as a Subject Matter Expert to enterprise companies and provide guidance on customer relationship marketing strategy, consumer insights, and segmentation strategies
  • Create and execute incisive marketing analysis processes used to drive customer decisions and increase incremental, attributable revenue
  • Work closely with the Customer Success team to understand customer business goals/ways of working, and identify areas of opportunity to better leverage Formation to achieve these goals
  • Work with internal teams to develop cross-customer insights and guide the evolution of the Formation product and business development opportunities
  • Work closely with Data Science to put customer insights into production via better customer segmentation and input features to ML models.

Skills and Experience:

  • Excellent analytical skills and a data-driven approach to problem-solving
  • Solid business acumen, and superior written, verbal and presentation skills
  • Extensive experience presenting analyses to business stakeholders and ability to clearly share results with a non-technical audience
  • Proven experience in leveraging customer analytical methods to drive customer and business outcomes
  • Knack for data visualization - experience with Tableau strongly preferred
  • Proficient in data access methods for large customer and transaction databases - strong SQL skills a must; Python is a plus
  • Familiarity with hypothesis testing and determinations of statistical significance is a plus.
  • Expertise in MS Office (Excel and PPT) and Google counterparts (Docs and Slides)
  • Able to deliver near-term wins while building towards a larger strategic vision
  • Deep knowledge of retail and ecommerce customer domains a plus
  • Experience working with enterprise clients a plus
  • A minimum of 5 years’ experience in a similar role - preferably in product/business analytics

About Formation

Formation distills complex customer data into uniquely tailored experiences. Our business is building lasting, trusted relationships between people and brands — and making it look easy.

We're already reaching millions of people a day, and we're just getting started. Our founding leadership is equal parts business, design, and engineering — because we believe differing perspectives + passionate discourse achieve the greatest outcomes.

We are collectively talented, but approach our work with candor and humility. We share our whole selves with our colleagues and believe that the most meaningful outcomes are made through teamwork and accountability. We make time to learn and iterate to further our efforts to do extraordinary work.

Formation is committed to inclusion and diversity and is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

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