Principal Solutions Consultant, Retail

San Francisco, CA
Formation is looking for a Principal Solutions Consultant, with experience working with Enterprise Customers in the Retail space. You’ll serve as the subject matter expert on Formation technology for the Retail vertical - in both internal and customer-facing aspects, lead customer discovery, building relationships and identifying gaps in current solutions, and partner cross-functionally on solution design and recommendations. Machine learning at the core of what we do, and we’re already working with some of the largest, most admired global enterprise brands (e.g. Starbucks), creating a new standard for customer-company interactions that are relevant, engaging, and completely individualized. You will work with multiple teams to create use cases and business cases that combine our product’s capabilities with market needs for innovative customer experiences and take a leading role in how we communicate and deliver these to customers. Also, we are thrilled to be named one of the Top 50 startups by LinkedIn! Every member of our team makes Formation a special place to work and grow. Come join us and see for yourself! This role would report to VP of BD.