Formation is seeking a Principal Solutions Consultant, with experience working with Enterprise Customers in the Retail space. You’ll serve as the subject matter expert on Formation technology for the Retail vertical - in both internal and customer-facing aspects, lead customer discovery, building relationships and identifying gaps in current solutions, and partner cross-functionally on solution design and recommendations.
Machine learning at the core of what we do, and we’re already working with some of the largest, most admired global enterprise brands (e.g. Starbucks), creating a new standard for customer-company interactions that are relevant, engaging, and completely individualized. You will work cross-functionally to create use cases and business cases that synthesize our product’s capabilities with market needs for innovative customer experiences, and take a leading role in how we communicate and deliver these to customers.
We are also thrilled to be named one of the Top 50 startups by LinkedIn! If you're up for the challenge of a lifetime, we want to embrace it with you!
Skills and Experience:
Formation distills complex customer data into uniquely tailored experiences; we orchestrate physical and digital exchanges into one seamless journey. Our business is building lasting, trusted relationships between people and brands—and making it look easy.
We're already reaching millions of people a day, and we're just getting started. Our founding leadership is equal parts business, design, and engineering—because we believe differing perspectives + passionate discourse achieve the greatest outcomes. We are collectively talented, but also humble. We give our whole selves. We love learning new things.
Formation is committed to inclusion and diversity and is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.