Join our team

We have lofty goals to improve customer engagement, and we know that meeting them will require assembling a diverse team of talented individuals.

Open Positions

Why Formation

Our mission is to use data to serve human motivation

Since 2015, we’ve been hard at work building a platform that fundamentally enhances the way in which customers are able to interact with the brands they love. That work has just begun.

As we continue the pursuit of our mission, we are looking to build a world-class team of individuals, all of whom will drive impact in a meaningful way.

Our mission is to use data to serve human motivation


Our Culture Includes Everyone

At Formation we believe that diversity, equity, and inclusion are essential to our success. We are committed to ensuring Formation is a fair and welcoming place to work for all, where we celebrate the myriad of perspectives, backgrounds and experiences of our team members. We embrace each other as the unique individuals we are.

Above all, we foster inclusive environments in order to do the best work of our lives.

Employee Spotlight

Cynthia Guitierrez

Cynthia Guitierrez / Finance Team

What’s your favorite employee benefit or perk that Formation offers?

Health benefits covering dependents 100%

How has Formation promoted your professional development?

Allowed me flexibility to prepare for my CPA exams

Sarah Siegel

Sarah Siegel / Data Analyst

What was a major selling point for you to consider working at Formation?

Flexibility and the types of data and projects you have the opportunity to work on/with.

How has Formation promoted your professional development?

By being given many, many opportunities to speak to and with clients I have become better with client communication and developed my presentation skills further.

Schell Carl Scivally

Schell Carl Scivally / Senior Software Engineer

How has Formation promoted your professional development?

Leadership encourages us to step up to new challenges - whether that's giving talks at conferences, doing demos, lunch brown bags or taking on the technical design of a new feature. It depends on the person and is self directed.

Personally I've had the opportunity to see my work run at scale and that has changed the way I think about our client's goals and how to implement them.

Any hopes or dreams?

I hope my kids grow old in a good world.

Joe Howard

Joe Howard / Enterprise Account Executive

What’s your favorite employee benefit or perk that Formation offers?

The ability to wear a few hats each and every week… constantly learning as a team and working on different activities in support of our clients. Though I have a defined job "role" at Formation, it is up to me how I chart the course.

How do you celebrate your team's wins?

As a team, of course! Recognize who helped from the wider teams that touch the customer in every aspect of their journey (Formations' Product organization, Solutions Team, Marketing, Engineering and Support functions). Everyone has a role in earning a new customer's confidence!


We invest in the health & well-being of our team


100% medical, dental, and vision premiums paid for full-time employees and eligible dependents.


We assist you with getting to and from work, including pre-tax transit benefits or a pre-tax parking benefit.


We appreciate work-life balance and have a discretionary PTO policy in addition to 11 paid holidays per year.


Our kitchen and fridge are always well stocked, and we enjoy weekly catered lunches.


We are family-oriented and provide generous time off for those growing their families. We offer a range of benefits to help find daycare and even provide insurance for your furry friends.


We offer student loan education and tools for assisting with the review and modification of your student loans.


Huge impact. Cutting-edge tech. Great team.

Join us and help improve customer engagement for some of the world’s largest brands. Build innovative products that disrupt the status quo.

Open Positions

Want to join Formation?

See Open Positions

Contact the Formation recruiting team

Have questions for our recruiting team and our mission to improve customer engagement? Please reach out and say hello.