Join our team

We have lofty goals to improve customer engagement, and we know that meeting them will require assembling a diverse team of talented individuals.

Open Positions

Why Formation

Our mission is to use data to serve human motivation

Since 2015, we’ve been hard at work building a platform that fundamentally enhances the way in which customers are able to interact with the brands they love. That work has just begun.

As we continue the pursuit of our mission, we are looking to build a world-class team of individuals, all of whom will drive impact in a meaningful way.

Our mission is to use data to serve human motivation


Our Culture Includes Everyone

At Formation we believe that diversity, equity, and inclusion are essential to our success. We are committed to ensuring Formation is a fair and welcoming place to work for all, where we celebrate the myriad of perspectives, backgrounds and experiences of our team members. We embrace each other as the unique individuals we are.

Above all, we foster inclusive environments in order to do the best work of our lives.

Employee Spotlight

Nachiket Paranjape

Nachiket Paranjape / Software Engineer

What do you find most interesting about the work you are doing?

Currently working on the Offer Construct piece of the Formation Platform has allowed me to look at our product from a customer’s point of view. This is interesting to understand their needs and build something which would be easy to operate for the customer.

What motivates your work, what keeps you going?

I have been working with probably one of the best teams at Formation. The overall enthusiasm of everyone on the team to contribute to build something makes you push yourself and deliver!

It makes a lot of difference when you have supportive teammates and I have definitely found that to be a case.

Sarah Siegel

Sarah Siegel / Data Analyst

What was a major selling point for you to consider working at Formation?

Flexibility and the types of data and projects you have the opportunity to work on/with.

How has Formation promoted your professional development?

By being given many, many opportunities to speak to and with clients I have become better with client communication and developed my presentation skills further.

Erica Sabalones

Erica Sabalones / HR Manager

What do you find most interesting about the work you are doing?

The most interesting aspect of the work I do is interacting with brilliant people. Our employees are exceptional at what they do and they have incredible backgrounds and interests.

What motivates your work, what keeps you going?

One of our company values is "We are always learning". This resonates with my day to day work. I am motivated to continuously iterate, reinvent and improve how I do things at Formation.

Adrien Lo

Adrien Lo / Sr. Software Engineer

How has Formation promoted your professional development?

My engineering manager cares very much about my professional development. They trust the work I do and recognize the efforts as well. We talk about career growth quite a bit in our 1:1's and lay out tasks/steps to get me there.

What is one thing you would challenge your team to do?

I'd challenge my team to think outside of the box. Don't be afraid to get uncomfortable with a challenge or the task at hand. Always think there are more improvements or ways to do things better.


We invest in the health & well-being of our team


100% medical, dental, and vision premiums paid for full-time employees and eligible dependents.


We assist you with getting to and from work, including pre-tax transit benefits or a pre-tax parking benefit.


We appreciate work-life balance and have a discretionary PTO policy in addition to 11 paid holidays per year.


Our kitchen and fridge are always well stocked, and we enjoy weekly catered lunches.


We are family-oriented and provide generous time off for those growing their families. We offer a range of benefits to help find daycare and even provide insurance for your furry friends.


We offer student loan education and tools for assisting with the review and modification of your student loans.


Huge impact. Cutting-edge tech. Great team.

Join us and help improve customer engagement for some of the world’s largest brands. Build innovative products that disrupt the status quo.

Open Positions

Want to join Formation?

See Open Positions

Contact the Formation recruiting team

Have questions for our recruiting team and our mission to improve customer engagement? Please reach out and say hello.