Formation is seeking a Customer Insights Analyst to develop data-driven insights that will better enable our customers to leverage the Formation product to achieve business value. The core function will be to design and develop analytics to translate into business results. Individuals on our self-organizing teams are motivated, trusted and continuously focused on excellence. We share a common love for functional programming and using data to solve complex problems and create value. We build and nurture strong, strategic long-term relationships with customers that result in thriving businesses and happy people. We work in small, self-sufficient, teams with the shared goal of delivering excellent software, anchored in an agile culture of quality, delivery, and innovation.
Skills and Experience:
Formation distills complex customer data into uniquely tailored experiences; we orchestrate physical and digital exchanges into one seamless journey. Our business is building lasting, trusted relationships between people and brands—and making it look easy.
We're already reaching millions of people a day, and we're just getting started. Our founding leadership is equal parts business, design, and engineering—because we believe differing perspectives + passionate discourse achieve the greatest outcomes. We are collectively talented, but also humble. We give our whole selves. We love learning new things.
Formation is committed to inclusion and diversity and is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.
If you're up for the challenge of a lifetime, we're looking for outstanding talent to join our team.